# Terms of Service

Last Updated: October 3, 2025

The following **Terms of Service** ("**Agreement**") governs your use of our **Services** (defined below) and is entered into between Devoks Yazılım Teknolojileri ("**Devoks**", "**Devokr**", "**we**", "**us**" or "**our company**") and you. This Agreement applies to all visitors, users, and others who access or use our Services.

**The Agreement becomes effective when you accept these terms.** You can indicate your acceptance of these terms in the following ways:

- By signing an **Order Form** or **Statement of Work** referencing this Agreement,
- By checking the checkbox linked to this Agreement,
- By accessing or using our Services.

By accepting this Agreement, you represent and warrant that **(a)** you are legally authorized to enter into contracts (e.g., you are of legal age) and **(b)** you have read, understood, and accept this Agreement on behalf of yourself and your **Organization** (defined below).

**IF YOU ARE USING THE SERVICES ON BEHALF OF A CORPORATION, PARTNERSHIP, OR OTHER ENTITY ("ORGANIZATION"), YOU ARE ACCEPTING THIS AGREEMENT ON BEHALF OF YOURSELF AND SUCH ORGANIZATION. IN THIS CASE, THE TERMS "YOU" AND "YOUR" REFER TO BOTH YOU AND YOUR ORGANIZATION.**

**THIS AGREEMENT CONTAINS A MANDATORY INDIVIDUAL ARBITRATION PROVISION FOR DISPUTE RESOLUTION AS SET FORTH IN SECTION 16(B) BELOW. THIS LIMITS YOUR RIGHTS TO COURT PROCEEDINGS OR CLASS ACTION LAWSUITS.**

Devokr reserves the right to change or modify this Agreement or policies related to the use of the Services from time to time ("**Update**"). Changes will take effect on the "**Last Updated**" date indicated in the updated Agreement. Devokr will make reasonable efforts to inform you of such changes (for example, by email or notification when you log into your account). **Your continued use of the Services indicates your acceptance of the current Agreement.**

**IF YOU DO NOT ACCEPT THESE TERMS, YOU MUST IMMEDIATELY CEASE USING THE SERVICES.**

### 1. Devokr Services and Setup

#### (a) Services

Devokr provides a **project management tool** and related mobile applications ("**Mobile Applications**"). For more information about our Services, please visit https://devokr.com.

#### (b) Account Setup

When creating an account to use our Services:

- You must provide a username, password, and other registration information ("**Registration Information**").
- Devokr reserves the right to reject or require changes to the information you provide.
- You must ensure that your Registration Information is current.

#### (c) Account Security

- **You are responsible** for maintaining the confidentiality of your username, password, and other credentials.
- In case of suspected unauthorized use, **you must immediately notify Devokr**.
- It is recommended that you use strong passwords and change them frequently.

#### (d) Professional Services

Devokr may offer application integration, training, and other professional services. The scope of these services is determined by the **Statement of Work**.

#### (e) Free Trials and Services

- Devokr may offer **free trial versions ("Free Trial")** or **free service tiers ("Free Services")** for specific periods.
- At the end of the free trial period, your content **may be permanently deleted if not backed up within 90 days**.

### 2. Fees and Payment

#### (a) Fees

- Service fees are determined by the **Pricing Page** or **Order Form**.
- Taxes and other legal fees are **your responsibility**.

#### (b) Payment Method

- You may use payment methods such as credit card or bank transfer.
- You must ensure that your payment information is current.

#### (c) Payment Issues

- If payment fails, your Services may be **suspended or terminated**.
- You have **14 days** to dispute invoices and **60 days** to dispute payment transactions.

### 3. Customer Responsibilities

#### (a) Customer Content ("Customer Content")

- You must ensure that content you upload to our Services is **legal and appropriate**.
- Devokr reserves the **right to remove** inappropriate content.

#### (b) Copyright Policy

Accounts of users who commit copyright infringement may be **terminated**.

### 4. Devokr Intellectual Property Rights

#### (a) Ownership

All software, logos, designs, and other materials in our Services **belong to Devokr**.

#### (b) Limited Use Rights

- You may use the Services **only for specified purposes**.
- **Reverse engineering, copying, or unauthorized distribution is prohibited.**

### 5. Electronic Communications and SMS Permission

- Devokr may send account notifications, invoices, and other important information via **email or SMS**.
- To unsubscribe from SMS, you may request it from your **account settings** or by contacting info@devoks.com.tr.

### 6. Feedback

Your feedback regarding our Services **will become Devokr's property**.

### 7. Trademarks

The "Devokr" logo and our other trademarks **may not be used without permission**.

### 8. Legal Compliance

- You may not use the Services in a manner **contrary to laws**.
- In case of inappropriate use, your **account may be terminated**.

### 9. Confidential Information

The parties undertake to protect each other's **trade secrets**.

### 10. Warranty Disclaimer and Limitation of Liability

The Services are provided **"AS IS"**. **Devokr is not liable for indirect damages.**

### 11. Termination of Agreement

- In case of breach, Devokr may **immediately terminate the Agreement**.
- After termination, **unpaid fees may be collected**.

### 12. Legal Disputes and Arbitration

Disputes are subject to **Turkish law** and shall be resolved in the **courts of Istanbul**.

### 13. Other Provisions

- This Agreement, together with the **Privacy Policy** and **Data Processing Agreement**, constitutes the complete agreement.
- Devokr may use your **company name and logo** in customer lists.

### Contact Information

**Devoks Yazılım Teknolojileri**

Eğitim Mah. Abdibey Sokak, Kentplus Sitesi B Blok No:24/B D:97

Kadıköy, İstanbul, 34722

E-mail: info@devoks.com.tr
