Last Updated: November 10, 2026
This page sets out how DevOkr subscriptions provided by Devoks Yazılım Teknolojileri Ltd. Şti. ("Devoks") are cancelled and in which cases fees are refunded. DevOkr is a business-to-business (B2B) service; the Customer is the legal entity or merchant that signs up on behalf of its organization.
1. Renewal and Cancellation
- Unless the Customer cancels, the Pro subscription renews automatically for the same period at the end of the monthly or annual billing period chosen by the Customer.
- The Customer may cancel the subscription at any time from the subscription screen in the Organization Account. Cancellation takes effect at the end of the current billing period; Pro features remain available until then.
- No refund is given for partial periods, without prejudice to mandatory statutory rights.
2. Early Termination
If the Customer ends the subscription before the end of the period without fault on Devoks's part, prepaid fees are not refunded; for annual subscriptions the fees for the remaining period become due and payable.
3. Incorrect or Duplicate Charges
The Customer must notify any dispute regarding a payment or charge (e.g. an incorrect or duplicate charge) to [email protected] within 60 days of the charge date. Where the dispute is upheld, the amount is refunded or credited against the next invoice.
4. Termination Because of Devoks's Breach
If the Customer terminates the agreement because of Devoks's material breach, only the prepaid subscription fee for the period after termination is refunded pro rata on a daily basis. Fees for services provided until termination are not refunded. A refund, a free extension and compensation may not be claimed together for the same breach.
Contact Information
Devoks Yazılım Teknolojileri Ltd. Şti.
Eğitim Mah. Abdibey Sokak, Kentplus Sitesi B Blok No:24/B D:97
Kadıköy, İstanbul, 34722
E-mail: [email protected]